Portfolio
Web Design
User-experience (UX) redesign
Pala International
The firm comprises three businesses: Palagems, Palaminerals, and The Collector Fine Jewelry.
The Palagems and Palaminerals sites are dual-hosted: Squarespace for the front-end with extensive custom CSS modifications and modified PHP and MySQL code hosted by Aplus.net for the ecommerce back-end. The underlying FileMaker inventory database was revamped by normalizing nomenclature and simplifying the search dialogs. The Collector Fine Jewelry site is a Squarespace site with some custom CSS formatting.
Presentations

Under The Hood technical training
Palm Computing
Scripted, modular, and navigable technical sales presentation that revealed the power behind Palm's mobile technologies in clear language and simple conceptual diagrams. The presentation was used by Palm's OEM sales partners including IBM, Symbol Technologies, and Franklin Covey.
Included discussion points for completing enterprise sales and supporting case studies.
Translated into French, German, Spanish, and Japanese.
On-device Content
Palm m505 point-of-sale demo
Palm Computing
On-device, animated presentation that introduced Palm's first-ever color product. The presentation played automatically on Palm m505 devices at the point-of-sale. Technical limitations required developing an innovative, soundless presentation style that could be viewed in a variety of lighting conditions.
Treo Pro Smartphone Quick Tour
Palm Computing
Top-to-bottom redesign of the on-device training. The intent was to create a visual tour of essential skils plus a few speed tips.
This design won a Distinguished Technical Communication Award from the Society for Technical Communication during their 2008 International Online Communication Competition (IOCC). The Silicon Valley round included work from Apple, Cisco, Microsoft, and Oracle.
Tungsten W point-of-sale demo
Palm Computing
On-device animation that presented the key features of Palm's first secure smartphone. The content was developed using cinematic script writing methodology that progressed from one-page text treatments, to storyboard, to Flash animation, to final MV4 content that was installed onto devices at the point of sale.
Print / PDF Content
Palm webOS Implementation Guide
Hewlett-Packard
Palm webOS had incredible potential—an operating system built with open-source web technologies that could connect every kind of device, from smartphones to mainframe computers.
This technical manual for IT managers and system administrators provided best practices for deploying, configuring and managing Palm webOS smartphones in enterprise environments.
Pocket Guide for Mac OS 7.1
Cadre
Shirt-pocket-sized booklet that teaches the basics plus productivity tips.
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Pocket Guide for Microsoft Excel 4.0
Cadre
Shirt-pocket-sized booklet teaches the basics plus productivity tips.
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